Effective Date: 30/07/2025
 

Introduction:

The Consult Quest is a digital marketing firm committed to safeguarding privacy. This Privacy Policy explains how The Consult Quest collects, uses, processes, discloses, and protects personal information when users interact with its website, use its services, or engage with the firm. The Consult Quest complies with applicable data protection laws in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

 

1. Definitions

Personal Data: Information that can identify a natural person, directly or indirectly, in conjunction with other information.

Sensitive Personal Data or Information (SPDI): Specific categories of sensitive data as defined under the SPDI Rules.

Data Principal: The individual to whom the personal data relates.

Data Fiduciary: The entity determining the purpose and means of processing personal data (The Consult Quest).

Data Processor: Any entity processing personal data on behalf of the Data Fiduciary.

 

2. Information Collected

Both personal and non-personal information is collected to provide and improve services. This includes data provided directly through forms or communication, and non-personal data collected automatically through website activity using technologies like cookies.

 

3. Data Collection Methods

Data is collected through direct interactions (website, forms, communication), automated technologies (cookies, server logs), and potentially third parties who comply with privacy policies.

 

4. Information Usage

Information is used to operate services, respond to inquiries, manage accounts, send administrative information, potentially send marketing communications (with consent), personalize experiences, analyze usage, ensure security, and comply with legal obligations.

 

5. Data Sharing and Disclosure

The Consult Quest does not sell personal data for marketing purposes. Data may be shared with service providers under confidentiality agreements, and aggregated demographic information may be shared with business partners. Information may be disclosed for legal compliance or in the event of business transfers.

 

6. International Data Transfers

Data may be transferred and stored outside India through the use of certain tools and services. All transfers comply with the DPDP Act and other applicable Indian laws, with appropriate safeguards in place.

 

7. Data Security

The Consult Quest implements security practices and procedures to protect personal data from unauthorized access, loss, or disclosure. Measures include encryption, access controls, regular audits, training, and incident response. However, no online data transmission or storage is completely secure.

 

8. Data Principal Rights

Under the DPDP Act, 2023, data principals have rights including the right to access, correct, or erase data, seek grievance redressal, nominate a person to exercise rights, and withdraw consent. Contact the Grievance Officer to exercise these rights.

 

9. Cookies and Other Tracking Technologies

Cookies and similar technologies are used for browsing enhancement, usage analysis, and targeted advertising. Users can manage cookie preferences through browser settings, which may affect website functionality.

 

10. Children's Privacy

Services are not intended for individuals under 18. The Consult Quest does not knowingly collect data from children and will remove it if discovered. Advertisements are not tracked, monitored, or targeted at children as per the DPDP Act.

 

11. Links to Other Websites

The website may link to external sites with their privacy policies. The Consult Quest is not responsible for the practices of these third-party sites.

 

12. Policy Changes

This policy may be updated to reflect changes in practices or laws. Updates will be posted on this page, with the "Last Updated" date revised. Significant changes may be notified via email or website notice. Review the policy periodically.

 

13. Grievance Officer

A Grievance Officer is appointed under the Digital Personal Data Protection (DPDP) Act to address privacy-related questions and concerns.

Grievance Officer Name: Mr. Rohan Mehta
Email: grievance@theconsultquest.com
Address: The Consult Quest, 7th Floor, BKC One, Bandra Kurla Complex, Mumbai, Maharashtra - 400051, India

We are committed to addressing all concerns promptly and transparently. If your grievance is not satisfactorily resolved, you may also escalate the matter to the Data Protection Board of India.

 

14. Contact Information

For questions about this policy or data practices, contact:

The Consult Quest

Arenja Complex, Sector 8, CBD Belapur, Navi Mumbai, 400614

Email: contact@theconsultquest.com

Phone: 9373572856

 

15. Governing Law and Jurisdiction

This policy is governed by Indian laws. Disputes will be subject to the exclusive jurisdiction of courts in Mumbai.